Privacy policy

Last Updated: August 26, 2026

Store Name: Mantraushadhi®


At Mantraushadhi®, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our store, make a purchase, or interact with our services.

Mantraushadhi® is powered by Shopify, which enables us to provide our e-commerce platform and services to you.

1. Personal Information We Collect

We collect information that identifies or can be reasonably linked to you. Depending on how you interact with our website, we may collect:

  • Contact Details: Name, billing address, shipping address, email address, and phone number.

  • Financial Details: Credit/debit card numbers, payment card details, transaction history, and payment confirmations.

  • Account Information: Username, password, security questions, and saved account preferences.

  • Transaction Details: Items viewed, items added to cart or wishlist, purchase history, returns, exchanges, and cancellations.

  • Communications: Any information shared when reaching out to our customer support team.

  • Device & Usage Info: IP address, browser type, network connection, device unique identifiers, and how you navigate our site.

2. How We Collect Your Data

  • Directly From You: When you register an account, make a purchase, or contact customer support.

  • Automated Technologies: Via cookies, log files, and web beacons when you browse our store.

  • Third Parties & Service Providers: Through payment gateways, logistics partners, and our platform provider (Shopify).

3. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Fulfilling Orders & Services: Processing payments, arranging shipping, managing returns/exchanges, and providing customer support.

  • Marketing & Promotions: Sending updates, offers, and targeted advertisements via email, SMS, or post (you may opt out at any time).

  • Security & Fraud Prevention: Authenticating user accounts, securing payment transactions, and preventing unauthorized or fraudulent activity.

  • Legal Compliance: Meeting regulatory obligations, legal proceedings, and enforcing our terms of service.

4. Disclosure of Personal Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  • Shopify & Service Providers: IT support, payment processors, cloud storage, logistics/shipping partners, and customer service tools.

  • Business & Marketing Partners: For personalized ads and digital marketing, strictly subject to privacy standards.

  • Corporate & Legal Reasons: In connection with business transfers (mergers/acquisitions) or to comply with court orders, subpoenas, and governmental requests.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify processes and stores data on our behalf to ensure smooth platform operations. Additionally, Shopify may utilize aggregated interaction data to enhance their services across merchants.

To learn more about how Shopify processes personal data, please review the Shopify Consumer Privacy Policy.

6. Children’s Privacy

Our services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect or sell personal data belonging to minors under 16 years of age. If you believe a child has provided us with personal information, please contact us for immediate deletion.

7. Data Security & Retention

  • Security: While we employ robust security measures to protect your information, no transmission over the internet is 100% secure. Please avoid sharing sensitive passwords or payment info through unencrypted channels.

  • Retention: We retain your personal data only as long as necessary to fulfill orders, maintain active accounts, resolve disputes, or comply with legal requirements.

8. Your Privacy Rights & Choices

Depending on your jurisdiction, you may hold the following rights regarding your data:

  • Right to Access / Know: Request details about the personal data we hold about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Update or correct inaccurate personal information.

  • Right to Data Portability: Obtain a portable copy of your data.

  • Opt-Out of Marketing: Click the "Unsubscribe" link in any promotional email to stop receiving marketing messages.

We will not discriminate against any user for exercising their privacy rights.

9. Contact Us

If you have questions, wish to exercise your data privacy rights, or want to register a complaint, please contact us using the details below:

  • Phone: +91 884 969 1896

  • Email: gausanskruti@gmail.com

  • Address:

    Mantraushadhi®

    C/o. Dr. Pala Pharmacy, Nr. VVP College Bus Stop,

    Virda Vajadi, Kalawad Road,

    Rajkot - 360005, Gujarat, India